Service provider

  • Company: Instal Electroclima SRL (trading as SmartKNX)
  • Legal form: limited liability company (SRL) under Romanian law
  • Registered office: Str. Vulturului nr. 8, lot 1, Constanța, Romania
  • Trade Register: Romanian Trade Register (ONRC), no. J13/3922/2017
  • VAT ID: RO38603327
  • Administrator (legal representative): Eremia Emil

Contact

Responsible for the content

Eremia Emil, address as above.

Consumer dispute resolution

The European Commission’s Online Dispute Resolution (ODR) platform (https://ec.europa.eu/consumers/odr/) was discontinued on 20 July 2025 pursuant to Regulation (EU) 2024/3228.

We are not obliged to participate in alternative dispute resolution proceedings before a consumer arbitration body, but will consider doing so on a case-by-case basis.

Consumers resident in Romania may contact the National Authority for Consumer Protection (ANPC) — alternative dispute resolution (SAL): https://anpc.ro/ce-este-sal/.